If you have any questions about, please take a list of the questions & answers below. If you can't find the answer to your question, please shoot an email to help@dapperanddone.com. Thank you!
General Questions
Orders, Shipping, and Returns
- What is your shipping policy? Do you offer free shipping?
- Where do you ship to?
- How long will it take for me to get my order?
- My order hasn't arrived yet. What should I do?
- What is your return policy? How do I set up a return?
- How do I change or cancel my order?
"Daps" Points Program
- Does Dapper & Done have a Loyalty (or Points) Program?
- What in the world is a "Dap?"
- How do I earn Daps?
- How many Daps do I get by making a purchase?
- What are Daps worth? How many Daps do I need to make a purchase?
- How do I redeem Daps?
- How many products can I redeem with Daps at one time?
- When I order a product with Daps, do I get free shipping?
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General Questions
What is Dapper & Done?
Dapper & Done's provides business travel gear for men, including a performance dopp kit, accessories, and men's grooming products.
How can I learn more about grooming products and how to choose them?
Here are some resources to get you started:
- "How to Choose" Men's Grooming Product Guides
- Recommendation Tools & Quizzes
- Men's Grooming Product Glossary
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Orders, Shipping, and Returns
What is your shipping policy? Do you offer free shipping?
United States: For any orders $50 or over, shipping is free. For any orders $49.99 and under, we charge a flat fee of $5.
Canada: We currently don't have free shipping to Canada; we charge a flat fee of $10 for all orders.
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Where do you ship to?
We ship to the United States (including Alaska and Hawaii), US military locations around the world via their APO, FPO & DPO addresses, and Canada.
Sorry, but we don’t ship internationally (except to Canada) - hopefully, this will change as we grow our business.
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How long will it take for me to get my order?
For standard shipping with the United States Postal Service, a ballpark estimate is about 5 business days from when you order. Could be shorter and could be longer… you know how it is.
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My order hasn’t arrived yet. What should I do?
Yell at your postman! Just kidding, don’t do that. Just email us at help@dapperanddone.com, and we'll look into it for you.
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What is your return policy? How do I set up a return?
We don't have a return policy because you don't ever have to return anything that you don't want. Don't worry - you'll be taken care of!
How do I change or cancel my order?
If you want to change or cancel your order, please send us a message at help@dapperanddone.com as soon as you can so that we don’t ship out your original order.
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"Daps" Points Program
Does Dapper & Done have a Loyalty (or Points) Program?
Oh yeah! Absolutely.
By making purchases at Dapper & Done, you can earn points (aka “Daps”) that you can redeem for free gifts or products in the future.
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What in the world is a “Dap?”
"Daps" are fist bumps - and they're also our version of points for our loyalty program.
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How do I earn Daps?
There are a couple of ways you can earn Daps:
1. You earn Daps by making purchases at Dapper & Done.
As a customer, you will get 1 Dap for every $1 you spend.
2. You can also earn Daps (100 of them) by registering for an account with Dapper & Done.
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How many Daps do I get by making a purchase?
For most of our products, you’ll get 1 Dap for each dollar you spend. For example, if you buy a product for $25, you’ll get 25 Daps.
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What are Daps worth? How many Daps do I need to make a purchase?
Each Dap is worth $0.04. In other words, 25 Daps = $1.
You’ll get 1 Dap for each $1 you spend at Dapper & Done.
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How do I redeem Daps?
When you are logged into your Dapper & Done account and have enough points to buy a product, a “Buy with Points” button will appear on product pages.
When you click “Buy with Points,” a modal will appear for you to confirm your shipping information. Once you confirm the shipping information, just click “Buy” and you’re good to go!
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How many products can I redeem with Daps at one time?
You can only buy one product at a time with Daps.
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When I order a product with Daps, do I get free shipping?
YES.