Free Shipping on all orders $50+ (US only)

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Help

If you have any questions about, please take a list of the questions & answers below.  If you can't find the answer to your question, please shoot an email to help@dapperanddone.com.  Thank you!

 

Questions Index:

General Questions

 

Orders, Shipping, and Returns


"Daps" Points Program

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General Questions

What is Dapper & Done?

Dapper & Done's provides business travel gear for men, including a performance dopp kit, accessories, and men's grooming products.

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How can I learn more about grooming products and how to choose them?

Here are some resources to get you started:

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Orders, Shipping, and Returns

What is your shipping policy? Do you offer free shipping?

United States: For any orders $50 or over, shipping is free. For any orders $49.99 and under, we charge a flat fee of $5.

Canada: We currently don't have free shipping to Canada; we charge a flat fee of $10 for all orders.

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Where do you ship to?

We ship to the United States (including Alaska and Hawaii),  US military locations around the world via their APO, FPO & DPO addresses, and Canada.

Sorry, but we don’t ship internationally (except to Canada) - hopefully, this will change as we grow our business.

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How long will it take for me to get my order?

For standard shipping with the United States Postal Service, a ballpark estimate is about 5 business days from when you order. Could be shorter and could be longer… you know how it is.  

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My order hasn’t arrived yet.  What should I do?

Yell at your postman! Just kidding, don’t do that.  Just email us at help@dapperanddone.com, and we'll look into it for you.

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What is your return policy? How do I set up a return?

We don't have a return policy because you don't ever have to return anything that you don't want. Don't worry - you'll be taken care of!

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How do I change or cancel my order?

If you want to change or cancel your order, please send us a message at help@dapperanddone.com as soon as you can so that we don’t ship out your original order.  

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"Daps" Points Program

Does Dapper & Done have a Loyalty (or Points) Program?

Oh yeah! Absolutely.

By making purchases at Dapper & Done, you can earn points (aka “Daps”) that you can redeem for free gifts or products in the future.

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What in the world is a “Dap?”

"Daps" are fist bumps - and they're also our version of points for our loyalty program.

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How do I earn Daps?

There are a couple of ways you can earn Daps:

1. You earn Daps by making purchases at Dapper & Done.

As a customer, you will get 1 Dap for every $1 you spend.

2. You can also earn Daps (100 of them) by registering for an account with Dapper & Done.

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How many Daps do I get by making a purchase?

For most of our products, you’ll get 1 Dap for each dollar you spend. For example, if you buy a product for $25, you’ll get 25 Daps.

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What are Daps worth? How many Daps do I need to make a purchase?

Each Dap is worth $0.04. In other words, 25 Daps = $1.

You’ll get 1 Dap for each $1 you spend at Dapper & Done.

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How do I redeem Daps?

When you are logged into your Dapper & Done account and have enough points to buy a product, a “Buy with Points” button will appear on product pages.

When you click “Buy with Points,” a modal will appear for you to confirm your shipping information. Once you confirm the shipping information, just click “Buy” and you’re good to go!

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How many products can I redeem with Daps at one time?

You can only buy one product at a time with Daps.

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When I order a product with Daps, do I get free shipping?

YES.

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